
What players like:
Common complaints:
Gameplay feedback:
Performance notes:
Recommendations:
Other player notes:
Review evidence
Highly enjoyable & unique experience: Players consistently praise the game for its overall fun factor, captivating nature, and engaging gameplay. It's often highlighted as a truly distinctive MMORPG that stands out from typical genre offerings, appealing strongly to both veteran and new players, and is enjoyable for long hours or as a solo adventure.
Deep story, lore, & unique quests: The game is lauded for its intricately written, deep, and captivating story, lore, and world-building, which frequently incorporates Lovecraftian horror, modern myths, and conspiracy theories. A standout feature is the unique and challenging investigation quests that often require players to think critically and even research outside the game. Excellent writing, voice acting, and cutscenes enhance this narrative experience.
Flexible character building: Players appreciate the extensive freedom in character progression, allowing them to combine any skills, weapons, and abilities without class restrictions. This enables diverse builds and playstyles, with the added benefit of rich visual customization through a wide array of obtainable outfits and gear.
Fair free-to-play model: The game is highly praised for being genuinely free-to-play with no "pay-to-win" elements. Players can access all content, unlock gear, and even acquire premium currencies through gameplay, making it accessible and enjoyable without financial investment.
Welcoming player community: The game boasts a consistently friendly, helpful, and active community. Players note the lack of toxicity and the willingness of other players to assist newcomers, contributing significantly to a positive multiplayer experience.
Severe technical issues, outdated visuals.: The game is plagued by critical technical problems including frequent crashes, severe performance dips even on modern hardware, and persistent lag, especially in social zones. Graphics, animations, and the UI are consistently described as outdated, poorly optimized, and glitchy, impacting playability and immersion. This also includes character-specific bugs and loading failures.
Steep learning curve, excessive grind.: Players find the game's difficulty and required time investment extremely high, leading to a constant and often monotonous grind for progression. This makes the game feel unforgiving and difficult to enjoy, particularly for new or casual players.
Unfinished story, unfulfilled potential.: The game's main narrative is a significant letdown, often ending abruptly on unresolved cliffhangers, leaving players unsatisfied. Many reviewers feel the game had immense potential that was ultimately wasted due to incomplete content and lack of continued development.
Clunky, repetitive combat system.: The combat mechanics are widely criticized for being awkward, unpolished, and highly repetitive, lacking strategic depth. Controls are often difficult to master, and enemies can be overly tanky, contributing to a frustrating and unengaging combat experience.
Game abandoned, no new content.: The game is widely perceived as abandoned by its developer, Funcom, with a complete lack of significant updates or new content for several years. This has led to the game being on "life support" with a dwindling player base, creating uncertainty about its future.
Unique Investigation Missions: Players appreciate the challenging investigation missions that require real-world internet research, often using an in-game browser. These unique puzzles sometimes require players to take notes or screenshots for clues.
Action-Oriented Combat Mechanics: Combat is action-oriented, drawing comparisons to games like Guild Wars 2 and ESO, featuring dynamic abilities and a dodge button. While some aspects are considered generic, the Legends relaunch refined it to an FPS-style default.
Deep Crafting, Gear Customization: The game offers a Minecraft-style crafting system allowing extensive gear customization. Weapon and gear upgrades involve 'melting' unwanted items into equipped ones to level them up, fostering a unique progression loop.
Engaging Endgame Dungeon Content: Endgame content includes elite dungeons and a raid, often requiring specific group compositions (Tank/Healer/3DPS) at higher difficulties. The game provides systems to help players find groups for these activities.
Limited Active Quests: Players are restricted to holding a limited number of active quests concurrently, typically one main story, one investigation, and three side missions. This system paces player progression and quest engagement.
DX11 Instability & Performance: The game's DirectX 11 mode causes significant stuttering and frequent crashes for many players, even on capable hardware. Players report that switching to DirectX 9 often resolves these issues and offers comparable visual quality.
Widespread Game Bugs: The game experiences numerous bugs, from general gameplay glitches to specific issues like freezing during character creation, unrendered character design graphics, and loading problems with both Steam and native clients. This indicates a general lack of polish.
Long-Standing Core Issues: Players report that these technical problems, including performance and bugs, have persisted for years. Many players confirm their hardware, internet, and software are up-to-date and more than capable, strongly suggesting the issues originate within the game itself.
Windows 8 Compatibility Fix: Some players found that setting the game's executable (SWL.exe) to Windows 8 compatibility mode resolved crashing issues. This specific workaround might be necessary for players experiencing instability on newer Windows versions.
Screen Tearing Present: Without VSync forced through graphics card drivers, players experience strong and disturbing screen tearing. This suggests the game's native VSync implementation (if any) is insufficient or absent, requiring a user-side workaround.
Highly Recommended for New Players: Many players strongly recommend trying the game, especially since it's free-to-play or often on sale. They emphasize it's a fun experience, worth the time investment, and deserves to be played despite any potential flaws.
Concerns Over Game's Future: Many players express significant concerns about the game's lack of updates, unresolved technical issues (e.g., lag, character customization), and a perceived lack of future development. Some feel the game needs a complete revamp or warn that it's 'going nowhere,' leading to critical non-recommendations.
New Player Onboarding Advice: New players are advised to manage expectations regarding monetization and endgame content. Specific tips include considering certain game editions, understanding differences between game versions (Legends vs. TSW), utilizing community channels like Discord, and not being discouraged by older player criticisms.
Best Enjoyed as Single-Player: Players recommend treating the game primarily as a single-player RPG with optional multiplayer elements. The main story, unique atmosphere, and compelling quests are highlighted as core strengths, suggesting focus on these aspects rather than traditional MMO endgame loops.
Enduring player loyalty & nostalgia: A significant portion of the player base has a long-standing history with the game, some since its original release, often returning due to strong nostalgia and a 'soft spot' for its unique experience. Many cite it as a personal favorite and revisit annually, particularly for events like Halloween, demonstrating consistent, long-term engagement.
Demand for IP revival: There is a widespread desire among players for the game's unique IP to be revitalized. This includes requests for a full remake with updated graphics and combat, a single-player RPG adaptation, or continued story content. Many express sadness over its current dormant state and hope another company or Funcom will invest in its future, with some even mentioning the potential for a TV show.
Original game preferred: A significant sentiment among long-time players is a strong preference for the original 'The Secret World' over its successor, 'Secret World Legends,' which is often deemed inferior. Veterans express frustration over the changes made to the game they knew, including having to restart progress, and note the current difficulty in acquiring a key to play the original version. There are also gripes about a lack of new content for the game they prefer.
Community keeps game alive: Despite its age and limited development, the game's longevity and appeal are significantly sustained by its small but dedicated community. Players hope this community persists and actively engages in sharing knowledge, with many finding answers to questions online. There's also a wish for more people to have experienced past community-driven events like the original ARGs.