- Masterful storytelling and narrative depth
- Outstanding voice acting and performances
- High replay value with multiple endings
- Exceptional sound design and music score
- Severe performance and optimization issues
- Poor pacing and bloated runtime problems
Emotions
Players consistently cite poor optimization, including frequent crashes, FPS instability, stuttering, and performance issues even on high-end hardware, as a major source of frustration. Additionally, repetitive and unengaging gameplay, excessive backtracking, clunky combat mechanics, and confusing or overly difficult puzzles further contribute to this emotion.
The game fails to meet expectations due to its technical issues, such as poor optimization and performance problems, which overshadow its quality. Players also express disappointment with narrative and design changes, including weaker storytelling, altered character arcs, removed or censored content, and deviations from the original Silent Hill 2's atmosphere and identity.
Players admire the game for its faithful modernization of the original's core themes, high-quality storytelling, and atmospheric design. The craftsmanship, emotional depth, and respectful adaptation of the original material, including the work of original team members like Akira Yamaoka, are frequently praised.
The game's oppressive atmosphere, unsettling sound design, and terrifying enemy encounters (e.g., Pyramid Head, nurses, and mannequins) create a deeply frightening experience. Psychological horror elements, such as limited visibility, unpredictable enemy behavior, and immersive audio cues, amplify the fear.
The remake evokes strong nostalgia for the original Silent Hill 2, with players reflecting on personal memories, the game's long-lasting impact, and its faithful restoration of the original's atmosphere and themes. Comparisons to the original and revisiting familiar locations further enhance this emotion.
Core metrics
Core business metrics
Steam review mix, revenue model, and refund leakage.
Steam review stats
- Steam rating
- Overwhelmingly Positive (9/10)
- Total reviews
- 53,488
- Positive
- 50,82695.0%
- Negative
- 2,6625.0%
Sales estimations
- Estimated sales count
- 3,277,621
- Estimated revenue
- $229,400,694
- Game price
- $70
- Review → sale ratio
Refund leakage
- Refund-intent reviews
- 1901.03%
- Estimated copies lost
- 11,643
- Estimated revenue lost
- $814,894
Review pace
Statistical analysis
Sentiment vs playtime and velocity signals.
Sentiment × Playtime
review counts| Bucket | Neg | Pos |
|---|---|---|
| ≤ 2h playtime | 1901% Avg playtime 1h | 1921% Avg playtime 1h |
| > 2h playtime | 1,0195.5% Avg playtime 21.6h | 17,04892.4% Avg playtime 31.2h |
Velocity
review pace| Avg/day | 40.8 rev/day |
| Last 30d | 72.9 rev/day |
| Quarterly | 2,382.8 rev/qtr |
| Days covered | 452.2 days |
Audience segments
Who is reviewing
Buyer mixes, lifecycle phase, and Steam Deck signals.
Buyer vs key activations
Share of review volume
18,449 total
Organic purchasers11,73963.6%
Voted up: 93%
Key activations6,71036.4%
Voted up: 94%
Honeymoon vs endgame
Based on hours played
18,449 total
First impression0-2h6653.60%
Voted up: 64%
Mid game2-10h3,15817.1%
Voted up: 89%
Late game10-20h5,73631.1%
Voted up: 94%
Endgame20h+8,89048.2%
Voted up: 97%
Steam Deck monitor
Deck vs global sentiment
Deck satisfaction
90.7%
Global baseline 93.4%
140 Steam Deck-tagged reviews out of 53,488 total.