Unsolved Case Review Summary
Last updated: 2026-06-18
- Excellent for co-op play
- Short gameplay duration
- Poor voice acting quality
- Connection issues startup
- Performance issues on deck
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
91.8% PrecisionFeb 4, 2023 → Jun 16, 2026
Most dangerous issue
Connection Issues
Technical · 30.3% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
Other
Social
43.7%
28.5%
25.2%
1.3%
1.3%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 40.6% share
Design · 30.4% share
Business · 24.6% share
Other · 2.9% share
Social · 1.4% share
Issue · Technical
Connection Issues
Share of issues
27.5%
Primary region
Russia
Detected from language cues
Anger level
Annoyed
Average sentiment intensity