- Engaging and well-developed storyline
- Authentic Wuxia atmosphere
- Beautiful art style and music
- Missable and poorly guided side quests
- Rushed ending and storyline
- Poor optimization and technical issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
83.2% PrecisionApr 21, 2025 → Mar 24, 2026
Total revenue at risk
$57,502
~$5,120 per month
Modeled from refund-intent reviews
Most dangerous issue
Unfriendly Controller UI
Design · 8.5% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
68.4%$39,343
31.6%$18,159
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 69.2% share
Technical · 30.8% share
Issue · Design
Poor Storyline
Share of issues
7.7%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity