- Unique blend of multiple genres
- Resource management and building mechanics
- Enjoyable and engaging gameplay
- Repetitive and boring gameplay
- Issues with card system
- Too many restrictions
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
72.4% PrecisionSep 26, 2023 → Dec 20, 2025
Total revenue at risk
$13,596
~$499 per month
Modeled from refund-intent reviews
Most dangerous issue
Broken Tutorial
Technical · 13.9% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
62.0%$8,435
38.0%$5,160
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 66.7% share
Technical · 33.3% share
Issue · Design
Poor Game Design
Share of issues
11.1%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity