- Smooth and enjoyable gameplay experience.
- Engaging swinging and traversal mechanics.
- Beautiful winter atmosphere in New York.
- Game length too short for full price.
- Lack of content and feels like DLC.
- Game crashes and performance issues reported.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
82.7% PrecisionMar 14, 2025 → Feb 26, 2026
Total revenue at risk
$92,432
~$7,954 per month
Modeled from refund-intent reviews
Most dangerous issue
Game Won't Launch
Technical · 12.2% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
51.6%$47,697
44.6%$41,179
3.8%$3,555
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 52.4% share
Technical · 42.9% share
Business · 4.8% share
Issue · Technical
Game Won't Launch
Share of issues
9.5%
Primary region
Spain
Detected from language cues
Anger level
Furious
Average sentiment intensity