- Enjoyable multiplayer experience
- Fun and engaging gameplay
- Innovative fairy mechanics
- Appropriate difficulty and puzzles
- Fairy mechanics are problematic
- Control issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
56.4% PrecisionSep 20, 2023 → Mar 2, 2026
Total revenue at risk
$383
~$13 per month
Modeled from refund-intent reviews
Most dangerous issue
Game Crashes On Launch
Technical · 46.2% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Social
46.2%$177
38.5%$147
15.4%$59
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Social · 33.3% share
Design · 33.3% share
Technical · 33.3% share
Issue · Technical
Game Crashes On Launch
Share of issues
33.3%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity