Players are excited about the game's engaging story, challenging gameplay, and anticipation for future chapters. The enjoyment of puzzles, horror elements, and specific gameplay sequences like 'fly in a web' and 'deep dream' contribute to this excitement.
Players experience frustration due to various bugs, glitches, and performance issues across different chapters. Difficult and confusing gameplay mechanics, along with technical problems, contribute to this frustration.
Players feel satisfied with the overall positive aspects of the game, including its engaging gameplay, good story, and enjoyable puzzles. The satisfaction also comes from the game's graphics, optimization, and the completion of chapters.
Players enjoy the game's unique atmosphere, detailed level design, and storyline. The fun and complex story, along with the creepy atmosphere and unique mechanics, contribute to the overall enjoyment.
Players feel disappointed due to underdeveloped characters, rushed chapters, and lack of horror elements. Issues with game length, translation, and bugs also contribute to this disappointment.
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
96.5% PrecisionDec 5, 2021 → Feb 20, 2026
Most dangerous issue
Paid Chapters
Business · 25.3% of risk
Churn driver breakdown
Weighted by churn risk
Design
Business
Technical
47.3%
34.4%
18.3%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.