- Enjoyable and engaging gameplay
- Improved over predecessor
- Great research tree
- Missing features and content
- Train functionality issues
- Excessive bugs
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
73.4% PrecisionOct 21, 2024 → Dec 4, 2025
Total revenue at risk
$36,311
~$2,664 per month
Modeled from refund-intent reviews
Most dangerous issue
Lacks Originality
Design · 23.3% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
76.0%$27,606
12.3%$4,477
11.6%$4,228
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 77.8% share
Business · 11.1% share
Technical · 11.1% share
Issue · Design
Lacks Innovation
Share of issues
22.2%
Primary region
France
Detected from language cues
Anger level
Angry
Average sentiment intensity