- Engaging and tactical gameplay mechanics.
- High-quality graphics and visuals.
- Interesting and fun campaigns.
- Game filled with bugs and issues.
- Poor matchmaking and balance issues.
- Unfinished and unpolished content.
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
94.9% PrecisionFeb 24, 2023 → Jan 29, 2026
Total revenue at risk
$1,505,449
~$42,203 per month
Modeled from refund-intent reviews
Most dangerous issue
Game Quality Comparison
Design · 29.6% of risk
Churn driver breakdown
Weighted by churn risk
Design
Business
Technical
80.1%$1,206,269
13.0%$195,740
6.9%$103,440
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 80.6% share
Business · 12.9% share
Technical · 6.5% share
Issue · Design
Game Quality Comparison
Share of issues
30.6%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity