Players feel disappointed due to the game's lack of genuine horror, meaningful choices, and depth, with many criticizing the focus on high school drama over horror elements. Technical issues such as graphic problems, save-data issues, and game crashes also contribute to this sentiment, along with comparisons to Until Dawn and the game's high price.
Frustration stems from the game's unstable pacing, limited multiplayer influence, and lack of meaningful choices. Technical issues like game crashes, performance problems, and lack of features such as ultra-wide monitor support and cloud saving also add to the frustration.
Players enjoy the game's immersive stories, detailed graphics, and the overall gaming experience. The movie mode and the focus on story and choices, along with playing with friends, contribute to the enjoyment.
Anger is primarily caused by the lack of cloud saving, poor gameplay, and co-op experience. Players also express anger over non-skippable cutscenes, poor story, and feeling deceived by the game's functionality and value.
Excitement comes from the engaging story, replayability, and the experience of playing with friends. The game's atmospheric and engaging story, along with multiple endings, also contribute to this excitement.
Core metrics
Core business metrics
Steam review mix, revenue model, and refund leakage.
Steam review stats
Steam rating
Very Positive (8/10)
Total reviews
21,870
Positive
17,91681.9%
Negative
3,95418.1%
Sales estimations
Estimated sales count
1,460,858
Estimated revenue
$87,636,871
Game price
$60
Review → sale ratio
Refund leakage
Refund-intent reviews
872.02%
Estimated copies lost
5,811
Estimated revenue lost
$348,602
Review pace
Statistical analysis
Sentiment vs playtime and velocity signals.
Sentiment × Playtime
review counts
Bucket
Neg
Pos
≤ 2h playtime
872%
Avg playtime 0.9h
721.7%
Avg playtime 0.9h
> 2h playtime
59713.8%
Avg playtime 12.3h
3,55782.5%
Avg playtime 19.8h
Velocity
review pace
Avg/day
3.2 rev/day
Last 30d
10.1 rev/day
Quarterly
171.9 rev/qtr
Days covered
1,349.5 days
Audience segments
Who is reviewing
Buyer mixes, lifecycle phase, and Steam Deck signals.