- Enjoyable gameplay mechanics
- High-quality engaging story
- Innovative three-line narrative
- Performance and optimization issues
- Incomplete and unsatisfactory storyline
- No save data transfer
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
67.5% PrecisionAug 25, 2021 → Jan 3, 2026
Total revenue at risk
$37,974
~$716 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Optimization
Technical · 51.9% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
65.2%$24,753
22.2%$8,439
12.6%$4,782
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 62.5% share
Design · 25.0% share
Business · 12.5% share
Issue · Technical
Poor Optimization
Share of issues
50.0%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity