- Interesting and well-written characters
- Engaging and well-developed story
- Turn-based tactical combat system
- Poor graphics and character models
- Excessive grinding required
- FPS and performance issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
43.7% PrecisionJul 9, 2024 → Jan 4, 2026
Total revenue at risk
$12,958
~$715 per month
Modeled from refund-intent reviews
Most dangerous issue
Character Naming Not Working
Technical · 36.0% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
70.0%$9,070
30.0%$3,887
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 66.7% share
Design · 33.3% share
Issue · Technical
Poor Optimization and Low FPS
Share of issues
33.3%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity