- Comprehensive automation and complex systems
- Enjoyable space empire simulation experience
- Detailed resource and ship management
- Clunky UI and steep learning curve
- Weak diplomacy and AI behavior issues
- Frequent crashes and performance issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
78.1% PrecisionSep 26, 2023 → Feb 25, 2026
Total revenue at risk
$63,487
~$2,157 per month
Modeled from refund-intent reviews
Most dangerous issue
Persistent Crashing Issues
Technical · 9.0% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
42.9%$27,252
42.5%$26,952
14.6%$9,284
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 50.0% share
Technical · 35.7% share
Business · 14.3% share
Issue · Technical
Persistent Crashing Issues
Share of issues
7.1%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity