- High-quality puzzles and engaging story
- Unique horror and puzzle combination
- In-game social media mechanics
- Frustrating monster chasing mechanics
- Technical and graphical issues
- Horror elements and jumpscares
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
43.8% PrecisionOct 30, 2021 → Aug 4, 2023
Total revenue at risk
$2,458
~$115 per month
Modeled from refund-intent reviews
Most dangerous issue
Excessive Streamer Jumpscares
Design · 53.1% of risk
Churn driver breakdown
Weighted by churn risk
Design
100.0%$2,458
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 100.0% share
Issue · Design
Excessive Streamer Jumpscares
Share of issues
50.0%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity