Unknown 9: Awakening
Last updated: 2025-12-14
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- Innovative and satisfying combat system
- Strong, engaging story with unique lore
- Immersive atmosphere and sound design
- Repetitive and outdated gameplay mechanics
- Poor technical performance and optimization
- Mixed recommendations due to short experience
Emotions
Disappointment31%Frustration30%Satisfaction12%Boredom9%Excitement5%
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
89.8% PrecisionOct 17, 2024 → Nov 15, 2025
Total revenue at risk
$150,105
~$11,448 per month
Modeled from refund-intent reviews
Most dangerous issue
Outdated Visuals
Design · 23 mentions · 27.0% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
61.2%$91,872
36.5%$54,814
2.3%$3,419
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 62.7% share
Technical · 34.9% share
Business · 2.4% share
Issue · Design
Outdated Visuals
Voice signal (verbatim trimmed)
reality: we back to to 2005 boys~~ lmao
Share of issues
27.7%
23 users in this cohort
Primary region
USA/UK
Detected from language cues
Anger level
Angry
Average sentiment intensity
Verbatim heatmap
Most dangerous reviews
Highest-upvoted negative posts threatening churn.
No dangerous reviews flagged
We haven't detected any highly upvoted negative posts yet. As more reviews come in, we'll surface the risky ones here.