Players experience frustration primarily due to persistent technical issues, such as frequent crashes, server instability, and corrupted save files, which disrupt gameplay and waste time. Additionally, the game's high difficulty, unbalanced AI behavior, intrusive DLC monetization, and poor matchmaking exacerbate the negative experience, making progression feel unfair or unrewarding.
Disappointment stems from unmet expectations regarding the game's quality, innovation, and developer support. Players criticize the lackluster campaign design, outdated mechanics, and technical flaws like crashes and poor optimization. The game's focus on monetization through DLCs, perceived neglect of community feedback, and failure to address long-standing issues (e.g., cheating, balance problems) further contribute to this sentiment.
Players express satisfaction with the game's refined mechanics, engaging campaigns, and modernized gameplay that retains the franchise's classic charm. Improvements in multiplayer balance, pathfinding, and faction variety, along with post-launch updates and developer support, enhance the overall experience and replayability.
Excitement is driven by the game's immersive gameplay, strategic depth, and high-quality production values, including dynamic faction playstyles and epic battle moments. Players appreciate the fresh mechanics, competitive depth, and anticipation for future expansions, which revitalize the RTS genre for both newcomers and veterans.
Nostalgia is evoked by the game's ability to recapture the essence of classic Age of Empires titles, resonating with players who grew up with the series. The soundtrack, gameplay mechanics, and historical themes trigger fond memories, creating an emotional connection to the franchise's legacy.
Core metrics
Core business metrics
Steam review mix, revenue model, and refund leakage.
Steam review stats
Steam rating
Very Positive (8/10)
Total reviews
88,653
Positive
76,13185.9%
Negative
12,52214.1%
Sales estimations
Estimated sales count
6,004,808
Estimated revenue
$240,132,272
Game price
$40
Review → sale ratio
Refund leakage
Refund-intent reviews
1400.98%
Estimated copies lost
9,483
Estimated revenue lost
$379,225
Review pace
Statistical analysis
Sentiment vs playtime and velocity signals.
Sentiment × Playtime
review counts
Bucket
Neg
Pos
≤ 2h playtime
1401%
Avg playtime 0.9h
640.4%
Avg playtime 1.1h
> 2h playtime
2,12914.9%
Avg playtime 371.2h
11,93283.6%
Avg playtime 285.2h
Velocity
review pace
Avg/day
9.4 rev/day
Last 30d
42.8 rev/day
Quarterly
500.6 rev/qtr
Days covered
1,524.9 days
Audience segments
Who is reviewing
Buyer mixes, lifecycle phase, and Steam Deck signals.