- Compelling and unique narrative
- Outstanding music and atmosphere
- Engaging and well-developed characters
- Boring story with clichés
- Underwhelming ending
- Technical issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
90.1% PrecisionAug 16, 2021 → Mar 17, 2026
Total revenue at risk
$136,786
~$2,451 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Voice Acting
Design · 12.0% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
71.6%$97,974
26.5%$36,294
1.8%$2,518
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 72.1% share
Technical · 25.6% share
Business · 2.3% share
Issue · Design
Poor Voice Acting
Share of issues
11.6%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity