SnowRunner

Last updated: 2025-12-22
  • Realistic off-road driving simulation experience
  • Wide variety of trucks and customization options
  • Stunning and immersive realistic graphics
  • Frustrating and punishing gameplay loop
  • Unrealistic and broken physics mechanics
  • Excessive DLC monetization and repetitive missions
SnowRunner header

Emotions

Frustration28%Satisfaction18%Excitement7%Disappointment6%Enjoyment6%

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

91.4% PrecisionDec 25, 2024 Dec 16, 2025
Total revenue at risk
$342,696

~$28,880 per month

Modeled from refund-intent reviews

Most dangerous issue
Unrealistic Driving Mechanics

Design · 14 mentions · 10.3% of risk

Churn driver breakdown

Weighted by churn risk

$342,696
Design
Technical
Business
50.9%$174,419
46.1%$157,931
3.0%$10,346
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Design · 53.5% share
Technical · 42.6% share
Business · 3.9% share
Issue · Design
Unrealistic Driving Mechanics

Voice signal (verbatim trimmed)

Manejo del vehículo tan torpe que he solicitado un reembolso.
Share of issues
10.9%
14 users in this cohort
Primary region
USA/UK
Detected from language cues
Anger level
Angry
Average sentiment intensity
Verbatim heatmap

Most dangerous reviews

Highest-upvoted negative posts threatening churn.

7 found helpful
Dec 16, 2025

Bought to play on wheel and it does not support multi usb input for seperate wheel and pedals. Its 2025 this is kinda crazy. Ill be seeking a refund.

5 found helpful
Nov 30, 2025

Game won't save my control settings properly. Every time I start the game my shifter won't work, even though when I look in the menu it'll show its still mapped. Then another time it just flat erased /all/ of my button mapping. Thankfully it did all this within the refund window. --edit--- I reinstalled mudrunner after a few years and multiple windows reinstalls and all my settings were still there and still worked in that game, so how they screwed this up the world will never know.

2 found helpful
Nov 27, 2025

Refunded, My steering wheel doesn't work with this game. Before buying check compatibility lists

2 found helpful
Nov 29, 2025

zu wenig Fahrzeuge in der Standart-Version. Wie beim Vorgänger unrealistisches Fahrverhalten.