SnowRunner
Last updated: 2025-12-22
- Realistic off-road driving simulation experience
- Wide variety of trucks and customization options
- Stunning and immersive realistic graphics
- Frustrating and punishing gameplay loop
- Unrealistic and broken physics mechanics
- Excessive DLC monetization and repetitive missions
Emotions
Frustration28%Satisfaction18%Excitement7%Disappointment6%Enjoyment6%
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
92.4% PrecisionDec 25, 2024 → Dec 16, 2025
Total revenue at risk
$342,696
~$28,880 per month
Modeled from refund-intent reviews
Most dangerous issue
Unrealistic Driving Mechanics
Design · 10.3% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
50.9%$174,419
46.1%$157,931
3.0%$10,346
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 53.5% share
Technical · 42.6% share
Business · 3.9% share
Issue · Design
Unrealistic Driving Mechanics
Share of issues
10.9%
Primary region
USA/UK
Detected from language cues
Anger level
Angry
Average sentiment intensity