- Great multiplayer experience
- Fun and engaging gameplay
- Track building and customization
- Difficulty joining games
- Low player count and empty lobbies
- Buggy and glitchy gameplay
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
83.8% PrecisionAug 25, 2024 â Apr 4, 2026
Total revenue at risk
$38,569
~$1,971 per month
Modeled from refund-intent reviews
Most dangerous issue
Cannot Play with Friends
Technical · 9.5% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Social
73.5%$28,363
24.8%$9,562
1.7%$645
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 69.6% share
Design · 26.1% share
Social · 4.3% share
Issue · Technical
Broken Multiplayer
Share of issues
8.7%
Primary region
USA/UK
Detected from language cues
Anger level
Angry
Average sentiment intensity