- Outstanding co-op gameplay experience with charm
- Creative skill and build variety in ARPG
- Humor and lighthearted storytelling engage players
- Repetitive and monotonous gameplay frustrates
- Excessive grinding required for progression
- Frustrating quest design impacts enjoyment
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
73.8% PrecisionJan 29, 2022 → Dec 8, 2025
Total revenue at risk
$23,741
~$505 per month
Modeled from refund-intent reviews
Most dangerous issue
Immediate Crash On Launch
Technical · 9.8% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
Other
62.7%$14,896
26.5%$6,284
8.8%$2,095
2.0%$466
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 61.5% share
Technical · 23.1% share
Other · 7.7% share
Business · 7.7% share
Issue · Design
Anti-Consumer Design Choices
Share of issues
7.7%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity