- Beautiful visual and art style
- Praised soundtrack and music
- Attractive character designs
- High DLC costs
- Balance issues
- Slow and clunky gameplay
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
86.8% PrecisionApr 13, 2025 → Apr 10, 2026
Total revenue at risk
$145,924
~$12,112 per month
Modeled from refund-intent reviews
Most dangerous issue
Paid DLC Characters
Business · 14.8% of risk
Churn driver breakdown
Weighted by churn risk
Design
Business
Technical
Social
Other
43.8%$63,858
27.4%$40,007
22.0%$32,057
5.1%$7,437
1.8%$2,565
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 43.6% share
Business · 28.2% share
Technical · 17.9% share
Other · 5.1% share
Social · 5.1% share
Issue · Business
Paid DLC Characters
Share of issues
15.4%
Primary region
Russia
Detected from language cues
Anger level
Furious
Average sentiment intensity