The Citadel

Last updated: 2026-01-15
  • Exceptional gunplay mechanics and feel
  • Tactical yet fast-paced hybrid gameplay
  • High replayability and customization options
  • Poor optimization and performance issues
  • Frequent crashes and game instability
  • Unintuitive or poorly explained mechanics
The Citadel header

Emotions

Frustration25%Enjoyment13%Excitement13%Satisfaction8%Disappointment5%
Core metrics

Core business metrics

Steam review mix, revenue model, and refund leakage.

Steam review stats
Steam rating
Very Positive (8/10)
Total reviews
2,580
Positive
2,39192.7%
Negative
1897.3%
Sales estimations
Estimated sales count
192,835
Estimated revenue
$2,890,597
Game price
$15
Review → sale ratio
Refund leakage
Refund-intent reviews
292.60%
Estimated copies lost
2,168
Estimated revenue lost
$32,498
Review pace

Statistical analysis

Sentiment vs playtime and velocity signals.

Sentiment × Playtime

review counts
BucketNegPos
≤ 2h playtime
292.6%
Avg playtime 0.9h
393.5%
Avg playtime 0.9h
> 2h playtime
393.5%
Avg playtime 7.8h
1,00990.4%
Avg playtime 10.2h

Velocity

review pace
Avg/day0.6 rev/day
Last 30d5.9 rev/day
Quarterly31.6 rev/qtr
Days covered1,989.2 days
Audience segments

Who is reviewing

Buyer mixes, lifecycle phase, and Steam Deck signals.

Buyer vs key activations
Share of review volume
1,116 total
Organic purchasers95385.4%
Voted up: 94%
Key activations16314.6%
Voted up: 91%
Honeymoon vs endgame
Based on hours played
1,116 total
First impression0-2h1119.95%
Voted up: 71%
Mid game2-10h78270.1%
Voted up: 96%
Late game10-20h18616.7%
Voted up: 97%
Endgame20h+373.32%
Voted up: 100%
Steam Deck monitor
Deck vs global sentiment
0.63% of reviews
Deck satisfaction
71.4%
Global baseline 93.9%
7 Steam Deck-tagged reviews out of 2,580 total.