- Stunning Visuals and Art Style
- Enjoyable Gameplay and Mechanics
- Relaxing and Engaging City Builder
- Frequent game crashes
- Limited map variety and size
- Numerous bugs present
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
80.8% PrecisionSep 23, 2025 → Jan 30, 2026
Total revenue at risk
$34,023
~$7,909 per month
Modeled from refund-intent reviews
Most dangerous issue
Game Crashes
Technical · 29.5% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
55.3%$18,815
37.8%$12,857
6.9%$2,352
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 53.3% share
Design · 40.0% share
Business · 6.7% share
Issue · Technical
Game Crashes
Share of issues
26.7%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity