- Stunning visuals and art style
- Engaging and fun gameplay
- Good optimization and performance
- Unique Chinese theme and setting
- City building and management focus
- Bugs and technical issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
81.5% PrecisionSep 23, 2025 → Feb 27, 2026
Total revenue at risk
$36,782
~$7,010 per month
Modeled from refund-intent reviews
Most dangerous issue
Crash on Steam Deck
Technical · 6.8% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
50.2%$18,461
43.3%$15,943
6.5%$2,378
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 47.1% share
Technical · 47.1% share
Business · 5.9% share
Issue · Design
Historical Inaccuracy
Share of issues
5.9%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity