Borderlands 4

Last updated: 2026-01-21
Summary
  • Engaging and improved story experience
  • Exceptional gunplay and combat mechanics
  • High replayability with abundant content
  • Severe performance optimization issues
  • Repetitive and empty open-world design
  • Overpriced relative to content offered
Borderlands 4 header

Categories

First-Person ShooterLooter ShooterCooperative MultiplayerCharacter ProgressionWeapon CustomizationOpen-World ExplorationAction RPGExtraction Gameplay

Emotions

Frustration34%Disappointment25%Satisfaction9%Excitement5%Enjoyment5%

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

97.8% PrecisionSep 11, 2025 → Jan 21, 2026
Total revenue at risk
$8,994,625

~$2,050,390 per month

Modeled from refund-intent reviews

Most dangerous issue
Poor Optimization

Technical · 15.9% of risk

Churn driver breakdown

Weighted by churn risk

$8,994,625
Technical
Design
Business
82.7%$7,441,596
11.2%$1,006,593
6.1%$546,436
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Technical · 79.7% share
Design · 13.5% share
Business · 6.8% share
Issue · Technical
Poor Optimization
Share of issues
16.2%
Primary region
USA/UK
Detected from language cues
Anger level
Angry
Average sentiment intensity