- Outstanding graphics and visuals in gameplay.
- Intense cop chases and dual role gameplay.
- Variety in gameplay, weapons, and modes.
- 30 FPS cap causing performance frustration.
- Frequent bugs affecting overall gameplay experience.
- Server shutdown and connectivity issues reported.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
90.8% PrecisionJun 11, 2020 → Mar 9, 2026
Total revenue at risk
$171,434
~$2,452 per month
Modeled from refund-intent reviews
Most dangerous issue
30 FPS Lock
Technical · 16.8% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
72.2%$123,731
22.9%$39,256
4.9%$8,447
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 66.7% share
Design · 27.5% share
Business · 5.8% share
Issue · Technical
30 FPS Lock
Share of issues
15.9%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity