- Compelling and engaging storytelling experience.
- Innovative and enjoyable gameplay mechanics.
- Outstanding music and unique art style.
- High game difficulty and vertical spikes.
- Unclear tutorials and excessive grinding.
- Optimization and performance issues reported.
Emotions
Archetypes
Hardware
Windows <8GB VRAMmixed
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
83.2% PrecisionMay 31, 2025 → Mar 30, 2026
Total revenue at risk
$73,835
~$7,299 per month
Modeled from refund-intent reviews
Most dangerous issue
Confusing Gameplay
Design · 12.8% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Social
93.3%$68,913
5.0%$3,692
1.7%$1,231
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 91.7% share
Social · 4.2% share
Technical · 4.2% share
Issue · Design
Confusing Gameplay
Share of issues
12.5%
Primary region
Japan
Detected from language cues
Anger level
Furious
Average sentiment intensity