Hermitage: Strange Case Files

Last updated: 2026-03-21
  • Compelling story and engaging characters
  • Distinctive and charming visual art style
  • Engaging gameplay with deduction mechanics
  • Translation and script contain errors
  • Unclear clues causing frustration
  • Slow pacing affects overall enjoyment
Hermitage: Strange Case Files header

Emotions

Archetypes

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

2.0% PrecisionOct 15, 2022 Oct 15, 2022
Total revenue at risk
$1,559

~$134,716,608 per day

Modeled from refund-intent reviews

Most dangerous issue
Excessive Clicking For Narration

Design · 100.0% of risk

Churn driver breakdown

Weighted by churn risk

$1,559
Design
100.0%$1,559
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Design · 100.0% share
Issue · Design
Excessive Clicking For Narration
Share of issues
100.0%
Primary region
USA
Detected from language cues
Anger level
Angry
Average sentiment intensity