- Unique and interesting concept
- Enjoyable and fun experience
- FPS-based gameplay mechanics
- Performance and FPS issues
- Crashing and technical problems
- Gameplay mechanics issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
56.5% PrecisionMar 23, 2020 → May 17, 2021
Most dangerous issue
Poor Gameplay Experience
Design · 25.7% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
62.9%
37.1%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 60.0% share
Technical · 40.0% share
Issue · Design
Poor Gameplay Experience
Share of issues
20.0%
Primary region
Russia
Detected from language cues
Anger level
Furious
Average sentiment intensity