- Engaging and fun gameplay
- Diverse and fun character classes
- High-quality voice acting
- Repetitive gameplay elements
- Class balance issues
- Excessive grinding required
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
84.1% PrecisionMay 25, 2025 → Mar 9, 2026
Total revenue at risk
$55,552
~$5,786 per month
Modeled from refund-intent reviews
Most dangerous issue
Excessive Debuff Mechanics
Design · 12.4% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
86.8%$48,220
8.9%$4,935
4.3%$2,397
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 88.5% share
Technical · 7.7% share
Business · 3.8% share
Issue · Design
Excessive Debuff Mechanics
Share of issues
11.5%
Primary region
Russia
Detected from language cues
Anger level
Furious
Average sentiment intensity