Kiln

Last updated: 2026-04-25
  • Engaging pottery-making system
  • Charming atmosphere and setting
  • Enjoyable multiplayer experience
  • Performance and optimization issues
  • Lack of game modes and variety
  • Presence of hackers and cheaters
Kiln header

Emotions

Archetypes

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

78.2% PrecisionApr 23, 2026 Apr 25, 2026
Total revenue at risk
$22,449

~$14,495 per day

Modeled from refund-intent reviews

Most dangerous issue
Xbox Game Pass Requirement

Business · 16.5% of risk

Churn driver breakdown

Weighted by churn risk

$22,449
Technical
Design
Business
44.6%$10,018
33.1%$7,421
22.3%$5,009
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Technical · 42.9% share
Design · 35.7% share
Business · 21.4% share
Issue · Business
Xbox Game Pass Requirement
Share of issues
14.3%
Primary region
Poland
Detected from language cues
Anger level
Furious
Average sentiment intensity