- Beautiful and unique art style
- Engaging combat system and job mechanics
- Wonderful music and sound design
- Clunky and buggy gameplay experience
- Slow combat tempo and weak storyline
- Frequent bugs, crashes, and performance issues
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
74.3% PrecisionOct 1, 2021 → Jan 2, 2026
Total revenue at risk
$37,614
~$726 per month
Modeled from refund-intent reviews
Most dangerous issue
Refunded Due to Story and Combat
Design · 15.0% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
60.2%$22,625
39.8%$14,989
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 66.7% share
Technical · 33.3% share
Issue · Design
Refunded Due to Story and Combat
Share of issues
11.1%
Primary region
Japan
Detected from language cues
Anger level
Furious
Average sentiment intensity