- Fun and addictive gameplay
- Diverse multiplayer and game modes
- Multiplayer and single-player options
- Repetitive unit types and strategies
- AI behavior and pathfinding issues
- Performance issues with many units
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
60.0% PrecisionApr 15, 2020 → Mar 15, 2026
Total revenue at risk
$6,508
~$90 per month
Modeled from refund-intent reviews
Most dangerous issue
Server Lag Issues
Technical · 42.9% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
57.1%$3,719
42.9%$2,789
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 66.7% share
Technical · 33.3% share
Issue · Technical
Server Lag Issues
Share of issues
33.3%
Primary region
Russia
Detected from language cues
Anger level
Furious
Average sentiment intensity