- Fun and enjoyable gameplay
- Improved graphics
- Good replay value
- Multiplayer support
- Poor controls and handling
- Dead online multiplayer
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
88.4% PrecisionFeb 28, 2025 â Mar 1, 2026
Total revenue at risk
$73,016
~$5,998 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Game Design
Design · 26.9% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Social
59.0%$43,047
35.8%$26,155
5.2%$3,814
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 61.9% share
Technical · 33.3% share
Social · 4.8% share
Issue · Design
Poor Game Design
Share of issues
19.0%
Primary region
Spain
Detected from language cues
Anger level
Furious
Average sentiment intensity