- Stunning visuals and graphics
- Compelling and well-written story
- Immersive and atmospheric gameplay
- Confusing and obscure plot
- Not scary enough
- Disappointing compared to predecessor
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
77.0% PrecisionMay 28, 2019 → Mar 29, 2026
Total revenue at risk
$25,947
~$312 per month
Modeled from refund-intent reviews
Most dangerous issue
Game Won't Start
Technical · 10.5% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
78.9%$20,484
21.1%$5,463
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 84.6% share
Technical · 15.4% share
Issue · Design
Lack of Scary Elements
Share of issues
7.7%
Primary region
Russia
Detected from language cues
Anger level
Furious
Average sentiment intensity