- Engaging city-building gameplay
- High-quality visuals and sound
- Unique post-apocalyptic setting
- Repetitive gameplay mechanics
- Lengthy and tedious tutorial
- Population management issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
82.7% PrecisionFeb 23, 2025 → Jan 17, 2026
Total revenue at risk
$60,126
~$5,502 per month
Modeled from refund-intent reviews
Most dangerous issue
Shallow Gameplay Depth
Design · 15.4% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
Other
52.8%$31,752
36.0%$21,618
6.7%$4,053
4.5%$2,702
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 57.9% share
Technical · 31.6% share
Business · 5.3% share
Other · 5.3% share
Issue · Design
Shallow Gameplay Depth
Share of issues
15.8%
Primary region
China
Detected from language cues
Anger level
Frustrated
Average sentiment intensity