- Engaging and complex story
- Visually stunning design
- Dynamic and enjoyable gameplay
- Confusing and complex story
- Gameplay inferior to predecessors
- Performance and technical issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
90.5% PrecisionSep 19, 2022 → Feb 22, 2026
Total revenue at risk
$220,576
~$5,286 per month
Modeled from refund-intent reviews
Most dangerous issue
Story Disappointment
Design · 14.7% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
45.2%$99,746
45.0%$99,340
9.7%$21,490
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 50.0% share
Technical · 41.2% share
Business · 8.8% share
Issue · Design
Story Disappointment
Share of issues
14.7%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity