- Emotional and touching story with beautiful visuals.
- Innovative time manipulation and engaging gameplay mechanics.
- Amazing soundtrack and unique wordless storytelling.
- Poor and frustrating controls with platforming issues.
- Camera angle problems and no key remapping.
- Cannot skip cutscenes and slow initial pacing.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
81.6% PrecisionJan 14, 2021 → Apr 16, 2026
Total revenue at risk
$39,380
~$616 per month
Modeled from refund-intent reviews
Most dangerous issue
Awkward Controls And Camera
Technical · 41.0% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
69.3%$27,280
30.7%$12,101
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 66.7% share
Design · 33.3% share
Issue · Technical
Awkward Controls And Camera
Share of issues
41.7%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity