Players report widespread technical issues, including frequent crashes, pathfinding bugs, and poor matchmaking systems, which disrupt gameplay. The game's steep learning curve, unbalanced AI difficulty, and lack of hardware options (e.g., forced 4K requirements) further exacerbate frustration, alongside persistent bugs and developer focus on DLCs over core fixes.
The game evokes strong childhood memories and long-term attachment, with players revisiting it after decades due to its soundtrack, historical campaigns, and classic gameplay mechanics. Many highlight its role in early gaming experiences, such as LAN parties or playing with family, and appreciate modern updates that preserve its original charm.
Players express dissatisfaction with the game's decline in quality, citing unresolved bugs, poor DLC execution (e.g., historical inaccuracies, paywalled content), and changes to core mechanics (e.g., Black Forest map alterations). The shift toward monetization, lack of offline support, and degraded multiplayer experiences (e.g., toxic communities, broken matchmaking) also contribute to this sentiment.
Players praise the game's depth, balance, and long-term engagement, noting improvements like modernized graphics, cross-play, and well-researched campaigns. The strategic gameplay, replayability, and developer updates (e.g., new civilizations, balanced mechanics) are frequently highlighted as reasons for satisfaction, alongside the sense of achievement from mastering its challenges.
The game's addictive multiplayer, dynamic strategies (e.g., castle drops, cavalry rushes), and continuous updates (e.g., new civilizations, maps) generate excitement. Players enjoy the adrenaline of competitive matches, the depth of historical authenticity, and the thrill of pulling off unexpected tactics, which keep the experience fresh and engaging.
Core metrics
Core business metrics
Steam review mix, revenue model, and refund leakage.
Steam review stats
Steam rating
Very Positive (8/10)
Total reviews
171,905
Positive
163,17694.9%
Negative
8,7295.1%
Sales estimations
Estimated sales count
12,053,284
Estimated revenue
$421,744,407
Game price
$35
Review → sale ratio
Refund leakage
Refund-intent reviews
320.21%
Estimated copies lost
2,244
Estimated revenue lost
$78,518
Review pace
Statistical analysis
Sentiment vs playtime and velocity signals.
Sentiment Ă— Playtime
review counts
Bucket
Neg
Pos
≤ 2h playtime
320.2%
Avg playtime 0.8h
770.5%
Avg playtime 1h
> 2h playtime
8625.6%
Avg playtime 525.7h
14,52593.7%
Avg playtime 378.4h
Velocity
review pace
Avg/day
6.9 rev/day
Last 30d
42.9 rev/day
Quarterly
339.7 rev/qtr
Days covered
2,238.9 days
Audience segments
Who is reviewing
Buyer mixes, lifecycle phase, and Steam Deck signals.
Buyer vs key activations
Share of review volume
15,496 total
Organic purchasers12,97283.7%
Voted up: 94%
Key activations2,52416.3%
Voted up: 94%
Honeymoon vs endgame
Based on hours played
15,496 total
First impression0-2h2081.34%
Voted up: 78%
Mid game2-10h2,22114.3%
Voted up: 96%
Late game10-20h1,65510.7%
Voted up: 95%
Endgame20h+11,41273.6%
Voted up: 94%
Steam Deck monitor
Deck vs global sentiment
0.19% of reviews
Deck satisfaction
93.3%
Global baseline 94.2%
30 Steam Deck-tagged reviews out of 171,905 total.