- Exceptional storytelling and immersive cyberpunk atmosphere
- Rich character interactions with outstanding voice acting
- Relaxing gameplay with meaningful player choices
- Unique voxel art and atmospheric synthwave soundtrack
- Underdeveloped and repetitive gameplay mechanics
- Clunky controls with frequent technical issues
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
87.4% PrecisionApr 23, 2020 → Jan 18, 2026
Total revenue at risk
$84,618
~$1,211 per month
Modeled from refund-intent reviews
Most dangerous issue
Uncompelling Gameplay
Design · 12.0% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
Social
Other
73.5%$62,195
21.3%$18,060
2.3%$1,928
1.7%$1,420
1.2%$1,015
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 75.5% share
Technical · 18.9% share
Social · 1.9% share
Business · 1.9% share
Other · 1.9% share
Issue · Design
Uncompelling Gameplay
Share of issues
13.2%
Primary region
USA/UK
Detected from language cues
Anger level
Frustrated
Average sentiment intensity