- Enjoyable and pleasant gameplay experience.
- Attractive art style and humor elements.
- Free-to-play friendly mechanics.
- Cash grab mechanics and gacha system flaws.
- Repetitive and grindy gameplay experience.
- Lack of content and originality.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
69.7% PrecisionSep 4, 2024 → Jan 9, 2026
Most dangerous issue
Account Creation Failed
Technical · 38.0% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Business
Design
38.0%
34.0%
28.0%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 50.0% share
Business · 25.0% share
Technical · 25.0% share
Issue · Business
Forced Reset After Update
Share of issues
25.0%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity