- Fun and engaging gameplay
- Variety of ships and playstyles
- Strategic and tactical depth
- Premium ships are overpowered
- Pay-to-win mechanics prevalent
- Game is too grindy
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
92.4% PrecisionSep 19, 2021 → Feb 22, 2026
Most dangerous issue
Account Login Issues
Technical · 14.8% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
40.5%
33.6%
25.9%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 42.9% share
Technical · 32.7% share
Business · 24.5% share
Issue · Technical
Account Login Issues
Share of issues
14.3%
Primary region
Japan
Detected from language cues
Anger level
Furious
Average sentiment intensity