- Engaging and enjoyable gameplay
- Compelling and unique story
- Highly customizable characters
- Repetitive gameplay and missions
- Lack of language support
- Dead or buggy multiplayer
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
72.9% PrecisionDec 24, 2017 → Jan 10, 2026
Total revenue at risk
$43,341
~$442 per month
Modeled from refund-intent reviews
Most dangerous issue
Lack Of Localization
Business · 61.1% of risk
Churn driver breakdown
Weighted by churn risk
Business
Design
Technical
61.1%$26,486
27.8%$12,039
11.1%$4,816
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Business · 62.5% share
Design · 25.0% share
Technical · 12.5% share
Issue · Business
Lack Of Localization
Share of issues
62.5%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity