- Immersive atmosphere and stunning visual design
- Dynamic base building and comprehensive crafting system
- Unique and well-blended gameplay mechanics
- Optimization and frequent crashes reported
- Clunky combat and unsatisfying controls
- Game feels unfinished and unpolished
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
67.5% PrecisionJun 25, 2017 → Sep 23, 2025
Total revenue at risk
$19,642
~$196 per month
Modeled from refund-intent reviews
Most dangerous issue
Game Unplayable After Time
Technical · 18.1% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
59.0%$11,598
41.0%$8,044
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 57.1% share
Design · 42.9% share
Issue · Technical
Game Unplayable After Time
Share of issues
14.3%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity