- Engaging and dynamic gameplay
- Unique and interesting strategy
- Hero-led parties and unit management
- Frequent crashes and bugs
- Outdated visuals and interface
- Cumbersome gameplay mechanics
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
62.9% PrecisionAug 15, 2025 → Oct 18, 2025
Total revenue at risk
$4,975
~$2,324 per month
Modeled from refund-intent reviews
Most dangerous issue
Steam Overlay Issue
Technical · 37.2% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
72.1%$3,587
27.9%$1,388
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 66.7% share
Design · 33.3% share
Issue · Technical
Poor Graphics Quality
Share of issues
33.3%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity