Kona

Last updated: 2026-02-13
Summary
  • Immersive snowy atmosphere and engaging story
  • Enjoyable detective gameplay and excellent narration
  • Well-designed environments and supernatural elements
  • Unsatisfactory and abrupt ending
  • Clunky controls and difficult puzzles
  • Frequent loading screens and graphical issues
Kona header

Categories

Atmospheric HorrorNarrative AdventureExplorationSurvivalInvestigative GameplayPuzzle SolvingSingle-playerEnvironmental Storytelling

Emotions

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

74.7% PrecisionJun 22, 2017 → Feb 6, 2026
Total revenue at risk
$17,119

~$163 per month

Modeled from refund-intent reviews

Most dangerous issue
Frequent Loading Issues

Technical · 13.2% of risk

Churn driver breakdown

Weighted by churn risk

$17,119
Technical
Design
Business
69.4%$11,888
22.2%$3,804
8.3%$1,427
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Technical · 66.7% share
Design · 22.2% share
Business · 11.1% share
Issue · Technical
Mouse Recognized As Controller
Share of issues
11.1%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity