- Educational and innovative gameplay experience.
- Unique hyperbolic geometry central to gameplay.
- Variety of lands and biomes to explore.
- Game difficulty issues and frustrations.
- Confusing and unclear user interface.
- Bugs and technical issues reported.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
43.5% PrecisionJul 4, 2019 → Nov 1, 2025
Total revenue at risk
$2,148
~$28 per month
Modeled from refund-intent reviews
Most dangerous issue
Confusing VR Settings
Technical · 42.5% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
80.0%$1,718
20.0%$430
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 66.7% share
Design · 33.3% share
Issue · Technical
Confusing VR Settings
Share of issues
33.3%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity