Frostpunk

Last updated: 2026-02-04
  • Immersive and atmospheric gameplay experience.
  • Masterclass in survival governance mechanics.
  • Challenging and rewarding gameplay dynamics.
  • High difficulty causing significant frustration.
  • Repetitive tasks leading to boring gameplay.
  • Moral dilemmas taking an emotional toll.
Frostpunk header

Emotions

Frustration38%Disappointment15%Anger6%Satisfaction4%Enjoyment3%

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

91.5% PrecisionFeb 4, 2025 Feb 3, 2026
Total revenue at risk
$280,257

~$23,131 per month

Modeled from refund-intent reviews

Most dangerous issue
Lack of Tutorial

Design · 21.1% of risk

Churn driver breakdown

Weighted by churn risk

$280,257
Design
Technical
Business
73.8%$206,822
24.3%$68,113
1.9%$5,321
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Design · 76.4% share
Technical · 21.8% share
Business · 1.8% share
Issue · Design
Lack of Tutorial
Share of issues
20.0%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity