- Enjoyable and engaging gameplay experience.
- Well-designed quest and variety of content.
- Highly customizable characters and multiple difficulties.
- Top-down shooter with diverse enemies and weapons.
- Mod community problems and technical issues.
- Repetitive gameplay and progress loss frustration.
Emotions
Archetypes
Hardware
Windows <8GB VRAMpositiveWindows 12-15GB VRAMnegative
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
97.2% PrecisionOct 16, 2025 → Mar 30, 2026
Total revenue at risk
$1,590,658
~$289,408 per month
Modeled from refund-intent reviews
Most dangerous issue
No Controller Support
Technical · 38.5% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Business
Design
46.1%$733,863
32.6%$517,802
21.3%$338,993
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 46.4% share
Business · 26.8% share
Design · 26.8% share
Issue · Technical
No Controller Support
Share of issues
39.3%
Primary region
USA
Detected from language cues
Anger level
Angry
Average sentiment intensity