- Extensive customization options available in the game.
- Engaging story with unique premise.
- Enjoyable gameplay with relaxing atmosphere.
- High price for limited content offered.
- Lack of gameplay variety and content.
- Technical issues and bugs present.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
63.3% PrecisionAug 26, 2024 → Apr 25, 2025
Total revenue at risk
$9,209
~$1,138 per month
Modeled from refund-intent reviews
Most dangerous issue
Black Screen on Launch
Technical · 24.3% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
59.5%$5,475
24.3%$2,240
16.2%$1,493
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 66.7% share
Technical · 16.7% share
Business · 16.7% share
Issue · Design
Inappropriate Content
Share of issues
16.7%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity